Terms of Service
Last updated: November 8, 2026
Who we are
TrendRoar ("we", "us", "our") is an online store operated by Peter
Mutahi, a sole proprietor, at 1239 14th Street, Kamloops, BC V2B 8K8,
Canada. You can reach us at
support@shoptrendroar.com or
+1 437 669 0262.
By browsing this store or placing an order, you agree to these terms. If
you don't agree, please don't use the store.
Orders
- When you place an order, you'll receive an order confirmation
by email. Your order is an offer to buy; the sale is complete when
your payment is accepted and we confirm the order.
- We may cancel an order if an item is unavailable, if a pricing or
listing error occurred, or if we reasonably suspect fraud. If we cancel an
order you've paid for, you'll receive a full refund to your original payment
method.
- Please check your order details and shipping address carefully. We ship
to the address you provide at checkout and aren't responsible for delays or
non-delivery caused by an incorrect address.
Prices and payment
- All prices are shown in US dollars (USD).
- Prices may change at any time, but the price you pay is the price shown
at checkout when you place your order.
- Payment is processed by Stripe. We accept the payment
methods Stripe offers at checkout. Your full card number goes directly to
Stripe — TrendRoar never sees or stores it.
- Your card statement will show a charge from TRENDROAR.
Shipping and delivery
- Orders are fulfilled by our supplier partners (such as CJ Dropshipping)
and ship from warehouses in China or the United States, with tracking.
- Estimated delivery is 7–12 business days to the US and
10–15 business days to Canada after your order ships. These
are estimates based on our carriers' typical times — not
guarantees — and actual delivery can take longer due to customs,
weather, carrier delays, or other events outside our control.
- You'll receive tracking information by email once your order ships.
- Depending on your country, customs duties or taxes may apply to your
order and are the buyer's responsibility unless stated otherwise at
checkout.
Risk and title
- Your items become your responsibility once they are delivered to the
address you provided (risk passes on delivery).
Returns and refunds
Products and descriptions
- We work to describe products accurately, but minor variations in colour,
size, or appearance can occur between product photos and the item you
receive. If an item is materially not as described, our Returns &
Refunds Policy applies.
Liability
- To the extent permitted by law, our total liability for any order is
limited to the purchase price you paid for that order.
Nothing in these terms limits liability that cannot be limited under the
laws of British Columbia or Canada.
- Nothing in these terms takes away any rights you have as a consumer
under applicable law.
Affiliate program
- If you join the TrendRoar affiliate program, the terms shown on the
affiliate program page (commission rate, the 30-day
attribution window, monthly payouts from a $50 approved balance, and no
commission on refunded, cancelled, or self-referred orders) apply to your
participation.
Changes to these terms
- We may update these terms from time to time. The version posted on this
page when you place an order is the version that applies to that order.
Governing law
- These terms are governed by the laws of British Columbia,
Canada. Any dispute will be handled by the courts of British
Columbia, unless applicable consumer law gives you the right to bring it
elsewhere.
Contact
TrendRoar — Peter Mutahi
1239 14th Street, Kamloops, BC V2B 8K8, Canada
Email: support@shoptrendroar.com
Phone: +1 437 669 0262
TrendRoar — Shop the Trend. Payments are processed securely by Stripe.